This course analyzes how managerial accounting information can be used to improve firms' operations and marketing efforts. Topics include advanced applications of activity-based costing and activity-based management; cost of quality; management incentives and control; customer profitability and customer loyalty analysis; cost management in the U.S. and Japan; capacity; peak-load pricing and congestion effects in cost allocation design; cost management for service industries; business process re-engineering; and value chain analysis.
(ACCT-431-0 OR ACCT-432-0 OR ACCT-439-0)
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