Evaluating and improving operating processes is essential for the growth and health of any business. This course introduces a variety of frameworks for assessing performance as well as identifying and prioritizing improvement opportunities. It draws on the most frequently used tools from Six Sigma and Lean as well as project management techniques. The course also emphasizes organizational considerations in implementation. Students will have opportunities to apply these tools in visits to local firms as well as be expected to use them in a final project.
All Students: OPNS-430-0
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